Frequently Asked Questions
Everything you need to know about shopping with Laced Up.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy for footwear?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the shoe box is protected when returning to avoid restocking fees.
How do I know I am getting the right size?
Each product page features a detailed size guide. We recommend measuring your foot in centimeters for the most accurate fit across different brands.
Are all your sneakers 100% authentic?
Yes, authenticity is our priority. Every item undergoes a rigorous multi-point inspection by our expert team before being listed on our store.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.